Shipping policy

Shipping Policy

We aim to process and ship all orders as quickly as possible 💖

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Processing Time

We offer both ready-to-ship and handmade/pre-order products.

- Ready-to-ship items are typically processed within 1–2 business days.
- Handmade or pre-order items may require additional preparation time, typically 3–7 business days, depending on the product and order volume.

We always do our best to ship orders as soon as possible.

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Shipping Time

Once shipped, delivery usually takes approximately 7–12 business days, depending on the destination and local customs processing.

Most customers receive their orders within about 2 weeks total delivery time.

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Address Responsibility

Customers are responsible for providing accurate and complete shipping information at checkout.

If a package cannot be delivered due to incorrect or incomplete address information, we will do our best to assist with the carrier to locate or redirect the package.

However, we are not responsible for failed delivery caused by incorrect address information provided by the customer.

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Tracking & Confirmation

An order confirmation email will be sent after purchase.

A tracking number will be provided once your order has been shipped.

Please ensure your contact information is accurate so we can reach you if needed regarding your order.

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Delays

Shipping times may vary due to customs, holidays, weather conditions, or carrier delays, which are outside of our control.

We appreciate your patience and understanding 💕